Banquet Sales Manager – Job Description

Job Title

Banquet Sales Manager

Job Summary

The Banquet Sales Manager is responsible for generating banquet and event business for the hotel, resort, convention center, or hospitality venue. This role focuses on sales, client relationship management, event coordination, and revenue growth through weddings, corporate events, conferences, social gatherings, and other banquet functions.

Key Responsibilities

• Generate banquet and catering sales through client meetings, networking, and prospecting.
• Handle inquiries for weddings, conferences, meetings, exhibitions, and social events.
• Prepare proposals, quotations, contracts, and banquet event orders (BEOs).
• Coordinate with kitchen, operations, housekeeping, and service teams to ensure successful event execution.
• Conduct venue tours and client presentations.
• Negotiate pricing and event packages to maximize profitability.
• Maintain strong relationships with corporate clients, event planners, and travel agents.
• Achieve monthly and annual banquet revenue targets.
• Monitor market trends and competitor activities.
• Ensure high customer satisfaction and resolve guest complaints professionally.
• Maintain event calendars and booking schedules.
• Prepare sales reports and forecasts for management.

Required Skills & Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• 2–5 years of experience in banquet sales, catering sales, or hotel sales.
• Strong communication and negotiation skills.
• Excellent customer service and interpersonal abilities.
• Knowledge of banquet operations and event planning.
• Proficiency in MS Office and hotel management software.
• Ability to work flexible hours, including weekends and holidays.

Preferred Qualities

• Target-driven and self-motivated.
• Strong organizational and multitasking skills.
• Leadership and team coordination abilities.
• Professional appearance and presentation skills.

KPIs / Performance Metrics

• Banquet revenue achieved
• Number of events booked
• Client retention rate
• Guest satisfaction scores
• Conversion ratio from inquiries to confirmed bookings

Industries Hiring

• Hotels & Resorts
• Convention Centers
• Wedding Venues
• Clubs & Hospitality Groups
• Event Management Companies