Job Description – Pre-Sales Telecaller (Lead Generation & Closing)
Position Title

Pre-Sales Telecaller / Inside Sales Executive

Department

Sales & Business Development

Location

Mumbai / Remote / Hybrid

Company

Innovative ERP Solutions Ltd.

About the Role

We are looking for a confident and result-oriented Pre-Sales Telecaller who can generate, nurture, and close leads through outbound and inbound calling. The ideal candidate should have strong communication skills, sales confidence, follow-up discipline, and the ability to explain software solutions over calls and online demos.

The role requires handling the complete lead lifecycle — from first contact to deal closure coordination.

Key Responsibilities
Generate leads through cold calling, follow-ups, references, and database calling
Understand customer requirements and identify business pain points
Pitch ERP, accounting, CRM, HRMS, or software solutions over calls
Schedule demos and coordinate with the sales/demo team
Maintain daily call reports and lead status updates in CRM
Follow up with prospects regularly until closure
Handle objections professionally and convert prospects into paying customers
Achieve monthly lead generation and sales targets
Build strong customer relationships and maintain communication discipline
Coordinate with implementation and support teams during onboarding
Required Skills
Excellent communication skills in English, Hindi, and preferably Marathi
Strong convincing and negotiation abilities
Confidence in cold calling and lead conversion
Basic understanding of ERP/software sales preferred
Ability to handle pressure and targets
Good follow-up and customer handling skills
Familiarity with CRM software and Excel
Professional phone etiquette and sales mindset
Preferred Candidate Profile
1–4 years of experience in telecalling, pre-sales, inside sales, or software sales
Experience in ERP, SaaS, IT services, accounting software, or B2B sales is preferred
Freshers with excellent communication and sales confidence may also apply
Candidate should be proactive, disciplined, and target-driven
Key Performance Indicators (KPIs)
KPI Expected Target
Daily Calls 80–120
Qualified Leads 8–15 per day
Demo Bookings 3–5 per day
Follow-Up Ratio 90%
Monthly Closures Support As per assigned target
Salary Structure
Fixed Salary Attractive Incentives
Performance-based growth opportunities
Additional incentives on closures and renewals
Why Join Us
Opportunity to work with growing ERP and SaaS products
Fast-growth environment with leadership exposure
Learning opportunity across ERP, finance, CRM, manufacturing, and automation domains
Performance-driven career growth
Products

The candidate may work on the following products of Innovative ERP Solutions Ltd.:

Tez ERP
Tez Books
Tez Education
Tez Urja
Tez Xpress
Interview Process
HR Screening
Telephonic Sales Round
Mock Sales Call
Final Management Discussion
How to Apply

Send your resume to: hello.hr@tezerp.com
Subject Line: Application for Pre-Sales Telecaller Position