Job Summary

Looking for an experienced RPA Developer (Support) with strong expertise in Blue Prism to join our automation support team. The ideal candidate will be responsible for monitoring, maintaining, troubleshooting, and enhancing production automation solutions while ensuring high availability and seamless business operations. The candidate should possess excellent analytical skills and experience working in production support environments.

Key Responsibilities

• Provide L2/L3 production support for Blue Prism automation processes.
  
• Monitor bot execution, schedules, work queues, and production environments.
  
• Troubleshoot automation failures, identify root causes, and implement permanent fixes.
  
• Perform bot maintenance, enhancements, bug fixes, and change requests.
  
• Handle incident management, problem management, and SLA-driven support activities.
  
• Coordinate with business stakeholders and cross-functional teams to resolve production issues.
  
• Prepare Root Cause Analysis (RCA) documentation and preventive action plans.
  
• Support deployment activities and production releases.
  
• Ensure adherence to RPA governance, coding standards, and security best practices.
  
• Maintain technical documentation including PDD, SDD, operational runbooks, and knowledge articles.
  

Required Skills

• 4–6 years of IT experience with strong hands-on expertise in Blue Prism.
  
• Experience supporting enterprise-grade Blue Prism production environments.
  
• Strong knowledge of:
  • Process Studio
    
  • Object Studio
    
  • Work Queues
    
  • Control Room
    
  • Scheduler
    
  • Exception Handling
    
  • Environment Variables
    
• Experience in debugging and resolving production incidents.
  
• Knowledge of SQL for basic troubleshooting and reporting.
  
• Good understanding of Windows Server, Excel automation, Web automation, APIs, and file-based integrations.
  
• Familiarity with ITIL processes including Incident, Change, and Problem Management.
  
• Strong analytical, communication, and stakeholder management skills.
  

Preferred Skills

• Blue Prism Certification (Developer or Professional Developer) is an advantage.
  
• Exposure to Power Automate, UiPath, or Automation Anywhere is a plus.
  
• Experience with ServiceNow or similar ticketing tools.
  
• Knowledge of version control tools such as Git or Azure DevOps.
  
• Prior experience working with multinational organizations (MNCs).

Interested? DM me directly or upload the detail at: https://forms.gle/7BHCKLnBHEJqHb2D6 or share your cv at hr@mvss.online