Y
Senior Waiter
Yume Culinary Hospitality LLP
Job Description
Job description:
- Conducts pre-shift briefings to assign sections, discuss VIP reservations, and communicate menu specials or guest preferences.
- Trains juniors, stewards, and service associates on hospitality standards, wine pairings, and menu knowledge.
- Creates duty rosters and monitors staff grooming, attendance, and adherence to safety and hygiene protocols
- Oversees the setup of dining areas, ensuring proper table settings, spotless silverware, and immaculate linen.
- Manages table reservations, seating arrangements, and table turnover to optimize occupancy.
- Acts as the shift in-charge, actively observing the floor and ensuring stewards deliver swift, courteous service.
- Customer Service: Warmly welcome guests, seat them, present menus, and offer recommendations.
- Taking Orders: Accurately record food and beverage orders, noting any special requests, dietary restrictions, or allergies.
- Serving: Deliver food and drinks from the kitchen/bar to the tables in a timely manner.
- Table Maintenance: Clear dirty plates, reset tables for new customers, and maintain dining area cleanliness.
- Billing & Payments: Prepare checks, present them to guests, and process cash or card payments.
