WE ARE HIRING | CAB BOOKING OPERATIONS SUPERVISOR

Company: Vridhi Vault

Location: Dwarka, Delhi

Salary: ?30,000 – ?35,000 in-hand per month

Experience: Minimum 2 years

Working Days: 6 days a week

Shift: Rotational shifts

Key Responsibilities:

• Manage daily cab booking and operational activities.
• Handle customer, driver and client escalations.
• Supervise and manage the operations team.
• Monitor bookings, trip status, cancellations and delays.
• Maintain operational reports and records using MS Excel.
• Coordinate with drivers, vendors and internal teams.
• Ensure smooth workflow and timely resolution of issues.

Candidate Requirements:

• Minimum 2 years of experience in cab booking and operations.
• Strong escalation-handling and team management skills.
• Good knowledge of MS Excel and operational reporting.
• Excellent coordination and problem-solving abilities.
• Flexibility to work in rotational shifts.