Desktop Support Engineer

Company: Cito InfoTech Pvt Ltd
Location: Bangalore
Preference: First priority to Bangalore-based candidates
Working Days: 6 Days/Week
Experience: 1-5 Years

About the Role

Join Cito InfoTech Pvt Ltd and be part of a growing team delivering end-to-end IT infrastructure solutions that help businesses achieve operational excellence.

Key Responsibilities and Skills

• Strong knowledge of Windows 10/11 desktop environments
• Hands-on experience with desktop/laptop hardware troubleshooting
• Experience supporting Microsoft 365, Teams and OneDrive
• Familiarity with IT service management and ticketing tools
• Strong troubleshooting and analytical skills
• Good communication and customer-service skills
• Ability to work independently as well as part of an IT support team

Qualifications

• Bachelor's Degree or Diploma in Computer Science / Electronics / Information Science
• Prior experience in Desktop Support / IT Support
• Strong communication and problem-solving skills
• Customer-focused approach and ability to work independently