Job Title: Inside Sales Representative – IT Solutions

Location: Mumbai (Work from Office)
Department: Sales / Business Development
Reports To: Sales Head – Cloud Business
Employment Type: Full-Time

Job Summary:

We are seeking a dynamic, tech-savvy Inside Sales Representative – IT Solutions to join our growing sales team in Mumbai. In this role, you will be responsible for generating leads, engaging prospects, and closing sales for a wide range of IT products and services—including hardware, software, cloud solutions, and infrastructure offerings. The ideal candidate is passionate about technology, has excellent communication skills, and thrives in a target-driven environment.

Key Responsibilities:

• Identify and pursue new business opportunities via cold calling, email campaigns, and inbound lead follow-ups.
• Qualify leads and understand customer requirements related to IT infrastructure, cloud services, software licensing, and networking.
• Present IT solutions clearly and confidently to key stakeholders and decision-makers.
• Collaborate with technical and pre-sales teams to deliver customized product demonstrations and solution overviews.
• Prepare quotations and proposals tailored to client needs.
• Maintain accurate records and activities in the CRM system (e.g., Salesforce, Zoho).
• Coordinate internally across departments to ensure seamless customer onboarding and post-sale support.
• Follow up with clients to ensure satisfaction and identify upselling or cross-selling opportunities.
• Consistently meet or exceed monthly and quarterly sales targets and KPIs.

Key Focus Areas:

• Cloud Solutions: Microsoft 365, Azure, AWS, Google Cloud
• IT Infrastructure: Hardware, Networking, Software Licensing

Qualifications & Skills:

• Bachelor’s degree in IT, Computer Science, Business, or a related field.
• 1–3 years of experience in inside sales, preferably within the IT industry.
• Good understanding of IT solutions, cloud services, and related terminology.
• Strong verbal and written communication skills.
• Proficiency in MS Office tools and CRM platforms (e.g., Zoho, Salesforce).
• Self-starter with a customer-first mindset and a passion for achieving results.

Preferred Qualifications:

• Experience working with IT distributors, resellers, or system integrators.
• Basic technical knowledge of networking, cloud technologies, or infrastructure components.
• Relevant certifications (Microsoft Fundamentals, AWS Cloud Practitioner, CompTIA, etc.) are a plus.

What We Offer:

• Competitive base salary with performance-based incentives.
• Exposure to top-tier IT products and global technology partners.
• Continuous learning and professional development support.
• A collaborative and growth-focused work environment.