Job Title: Insurance Claims Support Associate – Non-Voice

Location: Mumbai
Process: Non-Voice / Back Office
Role: Associate – Insurance Operations
Domain: Property & Casualty (P&C) Insurance
Experience: 1-4 Years
Qualification: Graduate
Joining: Immediate Joiners Only

Who Can Apply?

• Currently based in Mumbai.
• Can join immediately.
• Have 1-5 years of relevant Insurance Operations experience.
• Have hands-on experience in P&C Insurance (not mandatory but preferred).
• Have exposure to Personal Lines and/or Commercial Lines.
• Have experience in Claims Administration / Claims Support / Claims Processing.
• Are comfortable working in a Non-Voice / Back-Office environment.

Key Responsibilities

• Handle insurance claims support and administration activities.
• Process transactions accurately within defined timelines.
• Review and interpret information received from agencies and clients.
• Validate information and identify discrepancies/exceptions.
• Apply knowledge of P&C insurance principles and processes.
• Maintain adherence to SOPs and quality standards.
• Meet productivity and accuracy targets.
• Support process improvement initiatives and ad-hoc activities.

Required Skills

• Property & Casualty (P&C) Insurance.
• Claims Processing / Claims Administration.
• Personal Lines / Commercial Lines.
• Insurance Operations.
• Documentation & Data Processing.
• Strong attention to detail.
• Good written communication.
• MS Word / Excel / PowerPoint.
• Typing speed: 30 WPM .

Important

• Mumbai candidates only.
• Immediate joiners only.
• Candidates serving notice period / with 15, 30 or 60 days' notice will not be considered.