Job Title: Key Account Manager - Commercial

Location: Delhi HO, Pitampura
Department: Commercial
Experience: 2-5 Years
CTC: ?3-?6 LPA depending on experience, skills and interview performance
Employment Type: Full-Time

Key Responsibilities

• Manage key client accounts and maintain strong client relationships.
• Generate new business opportunities through client meetings, presentations and proposals.
• Prepare quotations, business analysis and handle commercial negotiations.
• Manage client indents/orders and coordinate with dispatch/operations teams.
• Ensure timely vehicle deployment and delivery of consignments.
• Track shipments and proactively resolve operational issues.
• Prepare and share periodic MIS reports with clients.
• Monitor account margins as per client SOPs.
• Conduct periodic business reviews and identify growth opportunities.
• Ensure timely POD collection, billing and payment follow-ups.
• Handle escalations and ensure timely resolution of client concerns.
• Support business expansion, customer retention and account growth.

Candidate Profile

• 2-5 years of experience in Key Account Management / Commercial / Logistics / Transportation / B2B Sales.
• Strong communication, negotiation and client-handling skills.
• Good coordination, follow-up and problem-solving abilities.
• Proficiency in MS Excel and MIS reporting.
• Strong business acumen with a result-oriented approach.