S
L1/L2 IT Service Desk Engineer
Swift Strategic Solutions Inc
Job Description
WE'RE HIRING | L1/L2 IT SERVICE DESK ENGINEER
Looking for an exciting opportunity in IT support? Join our team and take the next step in your career.
Location: Pune
Experience: 2 years
Notice Period: Immediate joiners to 15 days
Key Skills & Requirements:
- Windows OS and desktop troubleshooting
- L1/L2 technical support
- ITSM / ticketing tools – ServiceNow, Jira, Remedy
- Active Directory and Microsoft 365
- Basic networking – DNS, DHCP, IP, Wi-Fi
- Incident and service request management
What We're Looking For:
- Strong troubleshooting and problem-solving skills
- Good communication and customer-handling abilities
- Experience in handling L1/L2 support issues
How to Apply: Share your updated resume with the recruiter by email.
